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Returns and Refunds Policy

Thank you for shopping at Eldritch Foundry.

If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 60 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:
The product was purchased in the last 60 days
The product is in its original packaging

Please contact us before you send the product by email: contact@eldritchfoundry.com
Send the product with its original packing to:
7 Imber st., Petah Tikva, Israel

Shipping charges
Shipping charges incurred in connection with the return of a product are refundable.
Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Sale items can be refunded.

Digital products
We issue refunds for digital products within 15 days of the original purchase of the product.
We issue refunds for digital products only under the following conditions:
Product not delivered (if you haven’t received the delivery email from us)
Download issues (if you experience problems while downloading the product)
Major defects. All our products are tested properly, but unexpected errors may occur.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact us by email: contact@eldritchfoundry.com